Refund policy
We offer a 30-day return policy.
You have 30 days after receiving your item to request a return.
To be eligible for a return, the item must be in the same condition you received it β unworn, unused, with tags attached, and in its original packaging. Proof of purchase is required.
To start a return, please contact us at:
info.dopebydefault@gmail.com
If your return is approved, we will provide instructions on how and where to send your item.
Items returned without prior approval will not be accepted.
For any return questions, you may contact us at:
info.dopebydefault@gmail.com
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Damages and Issues
Please inspect your order upon arrival.
If your item is defective, damaged, or you received the wrong item, contact us immediately so we can evaluate the issue and make it right.
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Exceptions / Non-Returnable Items
Some items cannot be returned, including:
- Custom or personalized products
- Special orders
- Sale items
- Gift cards
If you are unsure about your item, please contact us before purchasing.
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Exchanges
The fastest way to receive a different item is to return the original item.
Once the return is approved, you may place a new order for the replacement item.
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Refunds
We will notify you once your return has been received and inspected.
If approved, the refund will be issued to your original payment method.
Please note that banks and credit card providers may take additional time to process the refund.
Shipping and insurance fees are non-refundable after purchase.
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Contact
If you have any questions or need assistance, please contact us at:
info.dopebydefault@gmail.com